What Actually Makes an AP Leader Good w/ Daniel Shore | AP Institute

What separates a good AP manager from a great one? Daniel Shore spent a decade running AP and accounting operations at companies like Pier 1, McKesson and Restoration Hardware. His answer: great leaders grow their people, expand AP's seat at the table, and never skip the basics. WHAT'S IN THIS VIDEO Why helping your best people move on is a sign of a great AP leader Why AP gets stuck with problems it doesn't own, and how to earn a say in the process Where resistance to change comes from, inside and outside the AP team The case for rebranding AP as accounting operations The mistake that left his biggest supplier unpaid for 90 days CHAPTERS 0:00 Good vs. great AP leaders 2:18 Politics inside finance 5:16 Resistance to change 8:40 AP as accounting operations 10:40 My biggest AP mistake ABOUT THIS SERIES Conversations with Daniel Shore (AP Institute) and featured guests on what's working in AP, what isn't, and where the profession is headed. ABOUT THE AP INSTITUTE The Accounts Payable Institute is the go-to resource for AP professionals, finance leaders, and anyone looking to understand how to run a best-in-class payables operation. The AP Institute is powered by Direct Commerce. CONNECT The AP Institute: https://www.accountspayable.institute/ Learn more about Direct Commerce: https://www.directcommerce.com/ SPEAKER Daniel Shore, Executive Chair of the AP Institute and VP of Product at Direct Commerce Daniel Shore is Executive Chair of the AP Institute and VP of Product at Direct Commerce. He spent a decade running AP and accounting operations at Pier 1, McKesson, Restoration Hardware, and Briggs Equipment, then seven years at Medius helping finance teams evaluate and implement source-to-pay technology. His career spans every vantage point in the AP function: practitioner, consultant, and product leader. #AccountsPayable #APAutomation #AgenticAI #APInstitute