Building Better Employer Healthcare Through Alignment with Heather Reimer

Matt Naylor is joined by Heather Reimer, Vice President of Key Accounts at Gallagher, to discuss her journey through nearly every corner of the healthcare industry—from provider billing and credentialing to third-party administration and employee benefits consulting. Heather shares why she believes employers need more innovative funding strategies, how consultants can help organizations move beyond fully insured plans, and what initially drew her to Crumdale's approach to integrated healthcare solutions. The conversation explores the importance of trusted partnerships, transparency, consistent execution, and data-driven reporting, while also examining the future of employer healthcare, rising pharmacy costs, and the leadership principles that create lasting impact for clients and teams alike.