911 at The Keating: San Diego's 'Ferrari' Hotel | Hotel Hell | S1 E4

What happens when a hotel is designed like a supercar? At San Diego’s Keating Hotel, the red-hot “Ferrari” fantasy collides with real guests, real staff, and a real 911 call. Gordon walks into $800 rooms with jacuzzis in the lounge, plastic plants, wrinkled sheets, and room service served in takeout boxes. The menu? Four pages of the owner’s favorites, from a chicken parm slider to a chocolate bacon pizza. As complaints pile up, the front desk juggles laundry and orders while the restaurant operates around the corner. Then the pressure boils over in the kitchen, leading to a moment no one expected. Can the owner Eddie Kaen face the guest feedback he’s avoided? Will GM Sandra and Chef Brian regain control and pride? Watch as communication is rewired, the menu is stripped back, and a bold design rethink aims to put substance over style at the Keating. Dive into the meltdown, the reckoning, and the reset. Watch now to see what changes stick and what doesn’t. #HotelHell #GordonRamsay #KeatingHotel #SanDiego #FerrariHotel #RestaurantRescue #BoutiqueHotel