WVA | OD Café | October 2026 | Managing Conflict, tension and boundary work

When everyone’s work is urgent, how do you agree on what comes first? Competing priorities, unclear responsibilities and requests that stretch a team’s capacity can leave managers caught in the middle. Smoothing things over may help today—but what happens when the same tension returns tomorrow? Our Practical Management Conversation Café: Managing conflict, tensions and boundary work explores the conversations that help managers move forward. Together, we discuss how to bring competing expectations into the open, clarify who owns the work and set realistic limits while maintaining working relationships.