Session 1 - What is Dynamics 365 CRM? An Introduction to Customer Relationship Management in Tamil

In this informative video, we demystify Dynamics 365 CRM (Customer Relationship Management) to help you understand its significance in today's business landscape. What is CRM? We'll begin by breaking down the concept of CRM and discussing the key features and modules. Discover the core features and functionalities that Dynamics 365 CRM offers, including customer data management, sales automation, marketing capabilities, customer service, and more. Related Sessions ---------------------------- Next Session 2: CRM Sales Process in Tamil -    • Session 2 - Dynamics 365 Sales Process for...   Session 1: Introduction to Dynamics 365 CRM (English) -    • Session 1 - What is Dynamics 365 CRM? An I...   Dynamics 365 CRM Playlist (English) :    • Session 1 - What is Dynamics 365 CRM? An I...   Dynamics 365 CRM Playlist (Tamil):    • Dynamics 365 CRM in Tamil   Chapters: 00:00 intro 00:49 CRM 01:45 Dynamics 365 02:48 Benefits 04:00 Key Features 06:10 Sales Team 06:30 Marketing Team 07:10 Service Team 08:05 Conclusion 08:50 What is Next? 10:00 Learning Tracks