devrelshow episode 58 - Julia Biro from Vonage

Join me & my guest Julia Biro, Developer Advocate at Vonage, while we discuss all things developer relations, and learn more about System One Models by using the Vonage Video API & Jev to detect customer frustration and trigger live support video calls. ✨ Resources from this episode Vonage API Developer: https://developer.vonage.com From Frustrated Chats to Live Video Support With Jev and Vonage: https://vonage.dev/jev-video-support Jev starter demo on GitHub: https://github.com/Vonage-Community/d... Vonage coupon code for EMEA: 26HELP10 Vonage coupon code for US: 26BUILD10 Vonage developer community: https://developer.vonage.com/en/commu... Vonage for startups: https://developer.vonage.com/en/startups Vonage office hours: https://vonage.dev/office-hours Vonage Video API Learning Center: https://vonage.dev/learn-video TypeSafe AI: https://typesafe.ai 🎬 In this episode 0:00 - Intro 2:11 - Julia's role on the Vonage outreach team 7:33 - Stepping back from the stage 18:11 - Listening is half of DevRel 20:29 - How AI is changing DevRel 33:50 - AI and the trap of good enough 38:48 - Demo: Jev and the Vonage Video API 1:02:42 - Vonage learning paths and startup program 1:08:34 - Conclusion #devrelshow #devrel