What's New at Smart Communications? Product Innovations & Enhancements | Innovate 2026

What happens when customer feedback drives product innovation? In this session from Innovate London 2026, Rich Ward of Smart Communications shares a look at the product enhancements and improvements shaped by customer feedback over the past year. In this session, you'll discover improvements designed for four key user groups: 1) System maintainers: Enhanced error logging, resource management, cloud storage integrations, and administrative capabilities 2) Business managers: Greater flexibility and control over communication processes and business requirements 3) Designers and authors: SmartIQ™ design refinements, improved scripting capabilities, and deeper integrations with e-signature solutions like DocuSign and Adobe Sign 4) End users: More accessible, mobile-friendly, and multilingual digital experiences that simplify data collection Additional highlights include expanded Microsoft Azure storage integration, enhanced document compatibility, and more flexible digital experiences designed to meet diverse customer needs. Learn more about Smart Communications: https://www.smartcommunications.com #SmartCommunications #ProductInnovation #Innovate2026