Why Law Firm Intake Training Doubles Retention — AGM Attorney Podcast with Brooke Birkey | Ep. 33

https://lawfirmmarketingpros.com (561) 948-5001 If your firm is growing but it still feels like money is leaking everywhere… you’re not crazy. You’re just running on a foundation that’s not solid yet. In this episode of the AGM Attorney Podcast, host Josh Konigsberg sits down with Brooke Birkey, owner of Level Up Law Firm Business Coaching, to break down what’s really costing firms revenue behind the scenes. Brooke has worked nearly every seat inside a law firm (from receptionist to marketing director), so she knows exactly where firms lose time, cases, and profit… and how to fix it with systems, training, and emotionally intelligent leadership. Key takeaways from this episode: • Why law firm operations are the new bottleneck for aggressive growth • The #1 intake mistake that kills conversions (and how to fix it fast) • How law firm intake training can boost conversion rates (Brooke shares real-world results) • Why staffing is harder than ever, and how law firm staffing and retention improve when you train your team • What “secret shopping” your intake looks like (and why you should do it) • How to scale without burning out, tolerating bad behavior, or running your firm on chaos If you’re a law firm owner who wants predictable lead flow and a business that can actually handle the volume, this one’s for you. Want help tightening up your intake + marketing, so leads don’t slip through the cracks? This episode will point you in the right direction. About the Host Josh Konigsberg is a nationally recognized digital marketing strategist with over 29 years of experience. As Co-Founder and Partner at Law Firm Marketing Pros, he has led the agency to earn multiple accolades, including the Digital Marketing Agency of the Year and Fastest-Growing Agency Award from the Seven Figure Agency, as well as the DotCom Magazine Impact Company of the Year. Josh is also a bestselling author, national speaker, and trusted sales mentor to hundreds of agencies worldwide. PHONE: (561) 948-5001 WEB: https://lawfirmmarketingpros.com YOUTUBE:    • Why Law Firm Intake Training Doubles Reten...   YOUTUBE CHANNEL:    / @lawfirmmarketingpros   FACEBOOK:   / lawfirmmarketingpros   LINKEDIN:   / law-firm-marketing-pros   Copyright © 2026. Law Firm Marketing Pros. All rights reserved. This video is not intended to be legal advice for a lawyer or law practice. No special relationship or privilege exists between you and the video and/or its owners, Law Firm Marketing Pros, or its Affiliates (“LFMP”). LFMP IS NOT A LAW FIRM, and THE AUTHOR IS NOT AN ATTORNEY. You will be representing yourself and your law practice in any legal matter you undertake or any Client you represent as a result of your use of the information provided in the video, including any Services offered through the video and content available on the Site the video is published on and in all other matters relating to you and your businesses. This video may provide audio-video content, referenced articles, newsletters, and other content for informational purposes only. In the process of providing this information, the video is engaged in the publication of information regarding business and management issues that may be commonly encountered by law firms. This video is not a substitute for the advice of an attorney. This video does not review any of your answers to questions for sufficiency, provide legal advice, or analyze applicable law and apply it to your specific requirements. Accordingly, if you need legal advice for a specific issue, you are advised to seek the advice of your local, state, and/or national Bar Association. Do you still have questions about digital marketing? Contact Partner and Co-Founder Josh Konigsberg, author of Law Firm Digital Marketing Made Easy: The Only Book You’ll Ever Need to Become a Best-Known Attorney, to schedule a 15-minute client accelerator call at (561) 948-5001 or complete our online form. Though brief, this call dives deep into your strategy. Josh will then prepare a complimentary digital marketing brief packed with 25-35 pages of value that drives qualified clients directly to your practice. Law Firm Marketing Pros 250 S. Central Blvd, Suite 100-A Jupiter, FL 33458 (561) 948-5001 https://lawfirmmarketingpros.com/