#741 Leading With Empathy with Melissa Murphy Rodrigues, North Andover, MA

Melissa Murphy Rodrigues, Town Manager at the Town of North Andover, Massachusetts joined the podcast to discuss leading with empathy. She talked about what leading with empathy actually looks like in government leadership and a powerful example involving North Andover’s flag policy and what became an emotionally charged moment in the community. She also shared advice she would give about leading with empathy while still making tough decisions. Host: Marissa Baum