Community Risk Reduction and Detail Codes: Making Referral Time Visible to Leadership

Fire departments encounter people whose most urgent need isn't the emergency in front of them — a housing crisis, an addiction, a mental health episode. A hotline, a shelter, a food bank can be the resource that actually helps, but only when there's a structured way to know which one applies and make sure the person can reach it once the crew leaves. Right now that connection depends on whether one officer happens to remember to mention it, and field work like this stays invisible to leadership in any budget conversation. This session walks through a structured alternative, from the form a crew fills out on scene to the detail code that turns that time into a number leadership can see.