Canadian Telecom Summit 2026: Rakuten and its journey of enabling autonomous networks globally

Sandeep Arora, Global Sales Head, Rakuten Symphony and Sachin Mahajan, Head of Canada Sales & Partnerships (Americas) deliver an industry keynote at the Canadian Telecom Summit 2026, exploring how AI-driven automation and an ecosystem approach are enabling operators to accelerate autonomy, optimize operations, and unlock new growth opportunities. The session explores Rakuten Symphony powering Rakuten Mobile to achieve the world's first TM Forum Level 4 autonomy for energy efficiency on a live, nationwide Open RAN network. It shares key learnings and a proven blueprint for transitioning from rule-based automation to AI-driven autonomous operations that think, learn, adapt, and act in real time. Attendees will also gain insights into how Rakuten Mobile leverages its ecosystem to drive customer engagement, increase loyalty, and unlock new revenue opportunities through value-added services—demonstrating how the Rakuten ecosystem model serves as a powerful engine for ARPU growth.