My Own Insurance Gave Me the Runaround After My Son's Crash

What should you do after a car accident? Use your own insurance first — don't call the other driver's insurance. In this client interview, Jennifer shares what happened after her son was in a crash — from the iPhone crash alert and ER trip, to getting the runaround from her own car insurance company on towing, the police report, and who to call next. Attorney Chase Rasmussen breaks down the 3 lessons that saved her claim.You'll learn: why your insurer should handle the other driver for you, how collision / towing / rental / med-pay coverage works through subrogation, why you must cooperate with a recorded statement to your own company, and how Arizona law A.R.S. 20-263 protects you from a rate hike when you're not at fault. If you're dealing with a car insurance claim in Arizona, this will save you time, stress, and money. CHAPTERS: 00:00 Intro - Why use your own insurance first 01:33 How Jennifer found out about the crash 02:21 Hospital first, no other driver info 03:30 First call to her own insurer goes wrong 05:56 Told to call the other driver's insurance 06:33 Chase's advice: don't call them 07:35 Towing coverage runaround 10:03 Why she called Rasmussen Injury Law 11:18 Protecting a minor after a crash 12:19 How to get the police report faster 13:36 Recorded statements + subrogation explained 14:16 A.R.S. 20-263 - will your rates go up? 15:58 Jennifer's advice to other moms Rasmussen Injury Law — Arizona Personal Injury Attorneys Educating you on what to do if a lawyer was handling your case. Don't get trapped by the insurance company.This video is for educational purposes only and is not legal advice. Every case is different. Consult an Arizona licensed attorney about your situation. #CarAccident #InsuranceClaim #PersonalInjury 00:00 Intro 01:17 The Accident 02:44 The Insurance Runaround 05:50 Towing Coverage Fight 08:12 Breaking Point 09:33 The Turnaround 12:56 Key Takeaways