HAILIE September 2025 Breakout Sessions Summary

Our facilitators report back on key conversations covering everything from the potential of GPT5 and SaaS governance to hands-on tools like Platformizer for customer communications. We also explore simple, effective use cases for automation and share valuable resources for AI training and literacy. Watch to hear the key takeaways, planned actions, and collaborative insights from industry professionals. You can join HAILIE at housingai.org KEY TOPICS & DISCUSSIONS: The session begins with instructions for the interactive breakout discussions, followed by an announcement for next month's "Show and Tell" event, encouraging members to volunteer to share their AI applications. BREAKOUT SESSION SUMMARIES: Group 1: GPT5, SaaS, Governance & Strategy Facilitator Guy Marshall shares insights on developing a two-page guide for IT directors to get started with AI, focusing on value, operating models, culture, and data protection. Group 2: Platformizer Tool & Governance Facilitator Richard Hawkes discusses Platformizer, a low-cost GenAI tool for creating compliant customer letters, and touches on ethical data use and governance. Group 3: AI for Automation Facilitator Mark Shephard relays the group's search for simple, roll-out-friendly AI use cases and the need for clear organizational guardrails for automation. Group 4: AI Approach & Training Facilitator Mark Beach summarizes the conversation on training, including free resources from Microsoft and LinkedIn, and a member's offer to share a curated video course list for the sector. NEXT STEPS: The meeting concludes with an announcement confirming the next session on October 3rd, which will follow a "Show and Tell" format, and another invitation for volunteers to present their work. Each group took forward one action to be delivered by the next session, for the benefit of the sector. #AIinHousing #SocialHousing #GenerativeAI #GovTech #DigitalTransformation #AIStrategy #Automation #Platformizer #GPT5