These Criminal Defense Probation Calls Are 6x More Qualified (3,492 calls analyzed)
Andrew Sunil
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These Criminal Defense Probation Calls Are 6x More Qualified (3,492 calls analyzed)
268 просмотров · 2 месяца назад
Andrew Sunil
15 подписчиков
268 просмотров · 2 месяца назад
Some criminal defense probation calls are worth $5,000 to your firm. Others are worth almost nothing.
Same practice area. Same intake team. Same call log.
Six times the qualification rate at the top of the list versus the bottom.
I analyzed 3,492 criminal defense intake calls at one DFW firm and sorted every probation call by sub-type. Motion to revoke. Deferred adjudication. SCRAM violation. Modification. Missed reporting. Same category on the surface — completely different buyer intent underneath.
The problem: your intake team can't tell them apart in the first ten seconds. So they treat every probation caller the same way. The high-value MTR caller gets the same 20 minutes of live attention as the "just wondering" caller who was never going to hire.
That's the probation trap. Not probation itself. The trap is treating every probation caller like they need the same thing.
In this video:
The 6x qualification gap hidden inside your probation calls
Motion to Revoke (62%) vs Missed Reporting (10%) — same category, different buyer
The "just wondering" language pattern that flags the low-value callers
The 30-second triage script that separates them in three questions
How this connects to the receptionist behavior from the Jail Cell video
What better probation triage unlocks in retained case value per year
Homework: pull your last 30 probation calls. Tag each one by sub-type — MTR, deferred adjudication, SCRAM, modification, missed reporting, general question. Then look at which ones qualified. Ten minutes. The gap between your best sub-type and your worst is the trap.
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This is part of my series breaking down 3,492 criminal defense intake calls at one DFW firm — the six biggest leaks costing criminal defense firms $100,000+ a year.
Watch the pillar video for all 6 intake leaks in one place:
• Criminal Defense Firms Are Handing Leads t...
Want me to run this kind of audit against your firm's actual call data? Link here: https://cal.com/andrewsunil/law-firm-...
My blog post on this topic is here: https://www.andrewsunil.com/blog/prob...
No pitch. Just data.
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