AI reality check Ep. 4 - Congratulations, you've automated the wrong process

Picture an 6 step PO approval process. It's slow, manual and resource heavy so naturally it gets identified as a candidate for automation. The pilot goes well. The rollout happens. The AI performs perfectly. 6 steps now automated ✅ But does it make sense to replicate a crazy process with automation? The business is now doing the wrong thing faster than it has ever done it before because nobody asked if the process made sense in the first place. In this episode of The AI Reality Check I break down why this keeps happening and it comes down to three things every organisation gets wrong: → Process mapping gets skipped because it slows things down → The people who know where the bodies are buried are never in the room → Success gets measured at the wrong level There is also a fix. And it is simpler than you think but it requires doing something that feels frustratingly slow when everyone is pushing to move fast. Music: 'Sapphire' by Prigida on #Uppbeat https://lnkd.in/eF5-686k License code: FANGVQBYSDFLEH1B