Real Versus Artificial Intelligence in Employee Benefits

Should you ask a chatbot about your employee benefits? We tested it, and the results are not what you’d hope for. In this episode of the Better Benefits Podcast, Dan Eisner from ZLC Employee Benefits Solutions asks multiple AI chatbots (ChatGPT, Claude, Perplexity, Copilot and Genesis) for the average annual cost of an employee benefits program in Canada, and explains why real intelligence still beats artificial intelligence. What’s covered: -Why AI chatbots give vague answers on employee benefits costs (3% to 15% of payroll, or $1,500 to $4,200) -Why every chatbot draws on the same reference documents -Why the best employee benefits data isn’t accessible to AI and what it finds may be outdated -What to ask yourself before trusting a chatbot with your group benefits plan -Why an experienced employee benefits advisor can give you a reliable, personalized answer Got questions about your employee benefits plan? Let Dan know in the comments. 🔔 Read the article and follow Dan on LinkedIn:   / dan-eisner   #employeebenefits #workplacebenefits #GroupBenefits #BetterBenefits #AIinBenefits #BenefitsAdvisor #CorporateWellness.