AI Governance That Works: Guardrails, Copilot and Agents with Ofgem

AI use is spreading quickly across organisations. People are using Copilot, testing automations and exploring agents. The challenge is creating the right guardrails so teams can keep moving, without letting risk grow in the background. In this webinar, Erica Jefferies from The Inform Team is joined by Penny Holborn, Head of AI and Data Strategy and Innovation at Ofgem, to discuss Ofgem’s AI governance journey. They explore how Ofgem approached Copilot adoption, data readiness, oversharing risk, Shadow AI, agent governance and the role of a Centre of Excellence in supporting safe, practical AI use. The conversation covers: why AI governance matters as adoption grows how Copilot can expose data and permission issues why guardrails help teams move faster with more confidence how Ofgem approached agents and Copilot Studio what an agent lifecycle can look like in practice why governance needs to keep evolving as AI changes This session is for leaders and teams working across AI, Microsoft 365, data, governance, risk, digital transformation and adoption. #AIGovernance #Microsoft365 #Copilot #AIAdoption #ResponsibleAI #TheInformTeam