What Makes a Great Recruiter? Systems, Relationships & Retention with Arvi Carkanji

You don't need a huge tech stack to build a successful recruitment business. But you do need to understand your clients, build relationships and deliver results. In this episode of The Placement Edge, Rahul Bedi speaks with Arvi Carkanji, founder and CEO of Elite Talent Recruiting, a recruitment agency specialising in pre-sales and technical sales roles. Arvi shares how she found her niche in a crowded recruitment market, the systems she uses to run her agency, and why she believes relationships are still at the heart of good recruitment. We also get into some practical examples of what happens when recruiters go beyond simply filling a vacancy. In this episode: Why finding a niche can help a recruitment agency stand out The systems and tools Arvi uses to run her business Why a bigger tech stack isn't necessarily a better one The role of sales engineers in technical sales teams How recruiters can add value beyond sourcing candidates What to do when a client's hiring process isn't working Building long-term client relationships and earning repeat business How Arvi manages her time and business development Advice for anyone thinking about starting a recruitment agency Arvi also shares an example of a hiring process where 60% of candidates weren't completing an assessment, and how changing the order of interviews helped get the recruitment process back on track. Rahul shares his own approach to preparing clients for offshore hires, including developing onboarding plans and training processes before recruitment even begins. A practical conversation about building a recruitment business, looking after clients and creating better outcomes for everyone involved. **Connect with Arvi Carkanji:   / arvi-carkanji   **Elite Talent Recruiting: https://www.elitetalentrecruiting.io **Connect with Rahul Bedi:   / rahul-bedi-b3012b4b   If you enjoyed this episode, please like, subscribe and share The Placement Edge.