Your Lost Suitcase Could End Up in This Alabama Store

What happens to a suitcase that an airline can never return to its owner? In Scottsboro, Alabama, a real company called Unclaimed Baggage sells merchandise recovered from permanently unclaimed luggage. Designer handbags, electronics, watches, clothing, jewelry, and thousands of other unexpected items can find new owners. But the company doesn't simply take luggage from airports. Airlines first complete their search and claims processes. Eligible unclaimed property can then enter commercial resale channels. In this documentary, we investigate how Unclaimed Baggage started with a $300 purchase in 1970, how it processes unknown inventory, and how an unusual idea became a real American retail business. Most lost luggage eventually finds its owner. This is what can happen to the rare suitcase that doesn't. #Supply #UnclaimedBaggage #UnusualBusiness