#2 Building a Culture of Automation

The fastest way to stall automation momentum is to treat it like a side project. Kevin Barnes from Mayo Clinic shares how his team is building an automation culture by earning trust, proving value, and bringing people into the process. Recorded live in Vegas, this conversation gets into the practical realities of scaling AI and automation inside a large finance organization. Kevin explains how Mayo went from its first automation in 2023 to 109 automations in production, why a prior authorization project got caught in a “perfection vortex,” and what the team learned about scope, governance, and delivery. www.TarponHealth.com