Easier Ways to Make Money Exist. So Why 100 Years in Restaurants?

Jon Spiteri, veteran London restaurateur, shares how more than 100 years of family hospitality shaped his approach at The Latimer. For Spiteri, taking care of people and telling your story are at the heart of hospitality. Watch now to learn why taking care of people matters, how storytelling builds relationships and what 100 years of family hospitality can teach us. Sponsored by: • TOAST - All-In-1 Restaurant POS: https://toast.partner-experience.com/... Chapters: [02:37] - 100 Years of Family Hospitality [06:34] - Why You Don’t Do Restaurants for Money [13:37] - When Restaurant Technology Finally Clicks [22:33] - Bring Your Problems to Work [23:47] - Rethinking Restaurant Storytelling SPONSORS: RESTAURANT INFLUENCERS IS PRESENTED BY TOAST — Restaurant Influencers is brought to you by Toast, the powerful restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience. • Toast All-In-1 Restaurant POS: https://toast.partner-experience.com/... PEPSICO IS A SPONSOR OF THE RESTAURANT INFLUENCERS PODCAST — Restaurant Influencers is proud to have PepsiCo as a sponsor of this episode. Partnering with PepsiCo Foodservice helps restaurant operators drive sustainable growth through smarter digital experiences, AI-backed menu optimization, and tools designed to create more profitable online orders. Check out PepsiCo Foodservice Episode Links: Jon Spiteri Instagram:   / jonspiteri1957   The Latimer: https://thelatimer.co.uk/ The Latimer Instagram:   / the.latimer   Key Takeaways: Hospitality Is About Taking Care of People: Jon Spiteri grew up in a family that has spent more than 100 years in hospitality. He believes the love of the business comes from looking after others, whether they are guests, employees or family. Build a Team That Supports Each Other: Spiteri rejects the idea that employees should “leave their problems at the door.” He encourages his team to be open about what they are going through so they can help each other through difficult moments. One Customer Makes Storytelling Worth It: Spiteri is embracing social media as a way to tell Latimer’s story honestly and involve his staff. He says content doesn’t need millions of views to matter. If it inspires even one person to visit the restaurant, it has made an impact. *** ABOUT JON SPITERI — Jon Spiteri is a veteran London restaurateur whose family has spent more than 100 years in hospitality. He helped open St. John with Fergus Henderson and was a partner in Sessions Arts Club. Today, he is building Latimer in West London alongside his family, continuing a career rooted in hospitality, community and taking care of others. ABOUT RESTAURANT INFLUENCERS — Restaurant Influencers is a weekly video podcast series presented by Entrepreneur Media and Cali BBQ Media. Every week host and restaurant owner Shawn Walchef (@shawnpwalchef) talks with business leaders like Shaquille O’Neal, Rob Dyrdek, Emeril Lagasse, Mayim Bialik, Jon Taffer, Robert Irvine, Toast co-founder Aman Narang, and more, about their secrets to Smartphone Storytelling, marketing, branding, and how to show up where customers are engaging online. Published by Entrepreneur Media - https://entreprenuer.com Produced by Cali BBQ Media - https://betheshow.media