Redesigning Pharmacy Operations with AI: Inside Horizon Pharmacy

How can long-term care pharmacies use AI to reduce manual work, improve efficiency, and create more capacity for patient care? In this conversation, leaders from Horizon Pharmacy share how their team evaluates, implements, and operationalizes AI-powered pharmacy automation. The discussion covers what pharmacy leaders should consider when selecting an AI partner, how automation fits into existing workflows, and what it takes to successfully introduce AI into day-to-day pharmacy operations. You’ll learn: • Why Horizon Pharmacy began exploring AI-powered automation • How the team evaluated potential technology partners • Why pharmacy expertise matters when implementing AI • How Horizon approached training, exceptions, and workflow refinement • How automation can help teams focus on higher-value work • Practical advice for other pharmacies considering AI Featured speakers: Jason Dana Costa — President & CEO, Horizon Pharmacy Megan McCaskill — VP of Compliance & Strategy, Horizon Pharmacy Natalie Park, PharmD — Chief Product Officer, TJM Labs Horizon Pharmacy is a closed-door long-term care pharmacy serving behavioral health, substance use disorder, supported living, and other community-based care programs. TJM Labs provides AI-powered pharmacy automation built by pharmacists and engineers. Today, hundreds of pharmacies rely on TJM’s AI agents to automate critical operational workflows. Learn more about TJM Labs: https://tjmlabs.com/ #PharmacyAutomation #ArtificialIntelligence #LongTermCarePharmacy