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What Are You Passionate About?- Negotiation Simulation

Chris Voss & The Black Swan Group

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What Are You Passionate About?- Negotiation Simulation

29 207 просмотров · 1 год назад
Chris Voss & The Black Swan Group
526 тыс. подписчиков
29 207 просмотров · 1 год назад
Two questions, then nothing but labels and mirrors. That is the entire exercise. In about three minutes it pulls a stranger's core values into the open while you give away almost nothing about yourself. Former FBI lead international kidnapping negotiator Chris Voss runs the Black Swan passion simulation live, then breaks down the two skills it drills: labels and mirrors. You watch a man start at "I like coaching basketball" and end up somewhere eight hours on a golf course would never have gotten you. This is small stakes practice for high stakes results. Sixty-three reps to own a skill. This is how you get them in. In this video: The two what questions that open the exercise, and why every response after them has to be a label or a mirror How a label is built - it seems like, it sounds like, it looks like - and why leaving the word "I" out of it keeps the other side talking Why "but" erases everything you just said, and why if you are explaining, you are losing The difference between a surface label and a deeper label, and why the deeper one gets you the why behind the behavior The top 10 Black Swan go-to labels, including what to say instead of cutting your price when they tell you the price is too high Why a mislabel often gets you more information than a correct one - the urge to correct is overwhelming How mirroring the last one to three words triggers a paraphrase, buys you moments, and tells you how firm their position really is The proof of life labels that reveal whether there is a deal at all and whether the deal is with you Labels and mirrors move people off the X without you making a single argument. Understanding is not agreement, and people who feel understood do not feel beaten. Get your reps in. Make an hour a day label hour. ============================================================================ Chris Voss is a former FBI lead international kidnapping negotiator, bestselling author of "Never Split the Difference", and founder and CEO of The Black Swan Group, a negotiation training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes conversations. Recognized globally as a leading authority on negotiation, Chris developed his approach through decades of experience in crisis negotiation. Today, he and The Black Swan Group apply those principles to business, sales, leadership, difficult conversations, and high-stakes communication through The Black Swan Method® and Tactical Empathy®. "Never Split the Difference" has introduced millions of readers around the world to Chris’s negotiation methodology. Through The Black Swan Group, Chris and his team help people go beyond understanding the concepts in the book and develop negotiation as a practical, repeatable performance skill through training, coaching, practice, and live experiences. The Black Swan Group offers in-person negotiation training, live and self-paced online negotiation training, coaching, keynote speaking, and advanced negotiation experiences for business owners, leaders, sales professionals, and other professionals who want to become more effective dealmakers. Learn from Chris Voss and The Black Swan Group: Negotiation training and resources: https://www.blackswanltd.com/?utm_sou... In-person and live training: https://www.blackswanltd.com/live-eve... Online negotiation training: https://www.blackswanltd.com/online-n...