21 How Business Architecture and Customer Experience Design Work Together

This is Episode 21 of the Business Architecture StraightTalk podcast, hosted by business architecture global leader Whynde Kuehn. In this episode Whynde interviews Krishan Jogia and Fran Mether of Evolve & Amplify, a problem-solving advisory firm specializing in delivering executable strategic advice that's human-centered, on customer experience (CX) design with an emphasis on the nexus between business architecture and CX. This episode was originally published on 10 February 2021.