CEd AI 101: How to Evaluate, Experiment & Execute - Kevin Alster, Synthesia I CloudShare Webinar

What should Customer Education teams actually be doing with AI today? As new AI tools constantly hit the market and existing models change, Customer Education practitioners face the challenge of seeing beyond the hype and adopting AI that adds real value. And it’s difficult to know where to start. Our ‘CEd AI 101’ webinar series is your crash course in strategic AI adoption. In this session, Synthesia’s Kevin Alster and CloudShare’s Ido Nivron team up to discuss the practical steps CEd teams can take to evaluate, experiment, and execute with AI. Evaluation: Learn what to look for (and what to avoid) when considering AI vendors and tools. Experimentation: Encourage your teams to test and break AI solutions, share their learnings, and continually develop new skills. Execution: Smoothly integrate AI with your existing tech stack and training materials.