What It’s Really Like to Be a Client Success Manager in the Online High Ticket Space

Most people have never heard of client success. It’s one of the few careers in the online space where you can get hired without a degree in it, years of experience in it, or knowing anyone already inside. In this episode, I sit down with Ihram, a client success manager on my team, to talk about what this job actually looks like behind the scenes in the online high-ticket space. What he does all day, what he was doing before this, and what he’d tell anyone trying to break in right now. If you’re job hunting, stuck somewhere you’ve outgrown, or you’ve just never heard of this career, start here. I’m Brittany. I got into client success with zero experience and was promoted to director in under a year. I also hire for these roles, so most of what I share here is the hiring side of the table. Free starter guide, 1:1 calls, and the Q1 cohort waitlist: https://linktr.ee/brittmarro #clientsuccess #clientsuccessmanager #careerchange #remotework #customersuccess