AWS re:Invent 2025 - The incident is over: Now what? (COP216)

Optimal operational practice defines how to handle inevitable incidents and recover quickly. What about the aftermath? How do we ensure that the true root cause is tracked down and that effective preventive actions are planned for implementation? How do we turn every incident into an organization-wide learning opportunity? How do the shared responsibility model and third-party software vendors come into play? We'll share our mental models and decades-long experience around Root Cause Analysis and Correction of Error (COE), so you can drive an effective practice in your own organization. Learn more: More AWS events: https://go.aws/3kss9CP Subscribe: More AWS videos: http://bit.ly/2O3zS75 More AWS events videos: http://bit.ly/316g9t4 ABOUT AWS: Amazon Web Services (AWS) hosts events, both online and in-person, bringing the cloud computing community together to connect, collaborate, and learn from AWS experts. AWS is the world's most comprehensive and broadly adopted cloud platform, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster. #AWSreInvent #AWSreInvent2025 #AWS