Small IT Team, Big Responsibilities: Finding the Right IT Partner

Supporting office employees and field crews across multiple states is a big job for a small IT team. Mike Adams, who leads IT at Chesapeake Containment Systems, knows that firsthand. In this episode of Decrypting IT, Mike joins Ashley Wallace to share what it takes to manage a distributed workforce, how he recognized it was time to change IT providers, and what he looked for in a new partner. He explains why Chesapeake chose Katalyst and how clearer communication, stronger accountability, and better visibility into security and backups have changed his day-to-day experience. From the realities of switching providers to uncovering previously unknown vulnerabilities, this conversation offers practical advice for IT leaders looking for a partner that can support their team and grow with their business.