Inside a Bank in Regulatory Trouble: Compliance, Culture and Leadership | Dilip Degamia

What happens inside a bank when the regulator finds serious problems? Who takes charge, what gets fixed first, and what does the board need to know? Dilip Degamia joins me on Risk Explained to share lessons from 46 years in banking, including his experience working through regulatory remediation. We talk about how problems develop within an organisation, how compliance professionals earn management’s trust, and what leaders need to do when weaknesses come to light. For board members, senior executives and compliance professionals, this conversation raises a practical question: does the information reaching you help you understand what is actually happening in your business? We also explore compliance culture, employee training and the conversations that need to happen between compliance and management. CHAPTERS 00:00 From the Front Line to the Top: What Banking Taught Me 06:26 How to Become Someone Management Listens To 09:51 Inside a Bank in Regulatory Trouble 17:56 Compliance Culture Starts With the Board 23:35 The Regulator Found Problems. What Do You Do First? 33:26 What Your Board Needs to Hear 39:00 How to Make Employee Training Effective 44:50 How to Get Compliance and Management Talking I’m Anna Stylianou, an independent anti-financial crime consultant. On Risk Explained, I speak with people who have seen how business decisions, leadership and risk play out in practice. Subscribe to Risk Explained for more conversations about the risks businesses need to understand.