#10 - How to Run a Sales Consultation

Someone walks in and asks how much a membership costs. What you say next can decide whether they join or walk to the next gym. This episode shows you how to run a sales consultation, from the first hello to asking for the sale, with role plays that show the difference between a rushed pitch and a conversation that builds trust. You’ll learn: Why a consultative approach converts better and keeps members around longer How to greet visitors and stay in control of the conversation when they ask about price How to set up your space and run a needs analysis that makes people feel like guests The questions to ask about goals, schedule and support at home Why repeating back what you heard builds trust How to give a gym tour tailored to what the visitor told you How to present two matching options, and why too much choice stops people deciding How to ask for the sale with an assumptive close, then practise and review the sales you lose Whether you’re a new gym owner who finds selling intimidating or an established coach looking to lift your conversion rate, you’ll leave with a step-by-step process you can practise with your team and start using this week. New episodes weekly.