BBB Business Shield Series | Ep 9 Beyond the Filing Cabinet

Protecting your business goes beyond cybersecurity. The way you store, organize, digitize, retain, and eventually destroy sensitive information plays an important role in protecting your organization, your customers, and your employees. In Episode 9 of the BBB Business Shield Security Series, host Erica Genty is joined by Josh Hartwell, owner of Shred Boss, and Brandi Selby, CEO and co-owner of American Document Services, for a practical conversation about managing the full lifecycle of business records. IN THIS EPISODE From filing cabinets and storage boxes to searchable digital records, Josh and Brandi break down what modern records management looks like for businesses of all sizes. The conversation covers document retention policies, scanning and digitization, secure storage, encryption and backups, compliance considerations, destruction practices, and how businesses can begin moving toward a more organized, paperless system without trying to tackle everything at once. MEET THE GUESTS Josh Hartwell | Shred Boss Josh brings more than 23 years of experience in the document storage and destruction industry. Shred Boss helps businesses securely manage and destroy confidential documents and hard drives while reducing the risks associated with sensitive information. Brandi Selby | American Document Services Brandi is CEO and co-owner of American Document Services, a full-service records management company based in Las Cruces, New Mexico. The company provides secure document storage, document scanning, shredding, and electronic media destruction. KEY TAKEAWAY You don’t have to digitize years of records overnight. For small businesses especially, creating a better records management system can start with what you’re doing today. Establish a process, understand what needs to be retained, securely destroy what no longer needs to be kept, and gradually build a system that makes important information easier to find and protect. A little planning now can help save time, money, and headaches later. ABOUT THE SERIES The BBB Business Shield Security Series helps small businesses and nonprofits better understand today’s evolving security risks and provides practical strategies to help organizations stay secure, resilient, and prepared. Subscribe and follow along for more conversations designed to help you protect your business, your customers, and the information you rely on every day.