𝐅𝐫𝐨𝐦 𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐭𝐨 𝐊𝐞𝐞𝐩𝐢𝐧𝐠 𝐓𝐡𝐞𝐦: 𝐓𝐡𝐞 𝐊𝐞𝐲 𝐭𝐨 𝐃𝟐𝐂 𝐆𝐫𝐨𝐰𝐭𝐡 | 𝐁𝐡𝐚𝐫𝐚𝐭𝐃𝐭𝐨𝐂 𝟐𝐧𝐝 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 - 𝟐𝟎𝟐𝟔

At the 𝐁𝐡𝐚𝐫𝐚𝐭𝐃𝐭𝐨𝐂 𝐁𝐞𝐧 𝐠𝐚𝐥𝐮𝐫𝐮 𝟐𝐧𝐝 𝐄𝐝𝐢𝐭𝐢𝐨𝐧 - 𝟐𝟎𝟐𝟔, the panel “𝐅𝐫𝐨𝐦 𝐂𝐀𝐂 𝐎𝐛𝐬𝐞𝐬𝐬𝐢𝐨𝐧 𝐭𝐨 𝐋𝐓𝐕 𝐌𝐚𝐬𝐭𝐞𝐫𝐲” brings together industry leaders to discuss customer acquisition, retention, lifetime value and long-term brand building. 𝐏𝐚𝐧𝐞𝐥 𝐒𝐩𝐞𝐚𝐤𝐞𝐫𝐬: 𝐌𝐨𝐝𝐞𝐫𝐚𝐭𝐨𝐫: Rajeev Jain, Senior Director, Capgemini & Core Team - India, IITStart Rajeev Nair, Founder, Skool Arpit Sood, Senior Manager - Partnerships, PhonePe Ravi Bansal, Leadership Team, MENSA Brands The discussion explores CAC vs. LTV, customer retention, product differentiation, brand equity, distribution, customer experience and evolving consumer behaviour in the DtoC ecosystem. The panel also examines the role of social media, personalised experiences, omnichannel presence and AI in shaping customer journeys and building stronger consumer relationships. Watch the full discussion for perspectives on moving beyond acquisition metrics towards customer lifetime value, retention and sustainable brand growth. #BharatD2C #BharatD2CMeetup #BharatDtoCBengaluru #BengaluruD2C #CAC #LTV #CustomerRetention #BrandBuilding #CustomerExperience #D2CBrands #ai Social Links: Twitter - https://x.com/SmbConnect2015 LinkedIn -   / smbconnect   Facebook -   / smbconnect   Instagram -   / smbconnect_therise