SAP customer experience release 2508

Yes, it's that time of the year again. Another summer release for your SAP CX suite! Want to know what new features will be available in SAP Emarsys and SAP Sales and Service Cloud? Our experts Jef an Frederik have created a short video,highlighting the most remarkable features! 00:00 - Introduction 00:24 - SAP Emarsys Omnichannel enhancements Reporting 03:21 - Sales and Service Cloud Platform Opt-in to activate new features Copy Business roles from now on AI enhancements to make your life easier 04:58 - SAP Sales Cloud: Account Planning New feature alert! 07:05 - SAP Service Cloud Email subject placeholder Public vs. private attachments Case categories integration in Outlook 08:08 - Conclusion Want to stay in the loop of further SAP Customer Experience release videos? Subscribe to our Youtube channel or check out the release page on our website: https://www.flexso.com/en/insights-bl...