130 years of Thompson's Tea | Studio Sessions with Jamie Thompson and Jonathan McQuinney

Stuart Anderson, Director of Public Affairs & International Relations at NI Chamber, is joined by Jamie Thompson, Director, and Jonathan McQuinney, Commercial Director at Thompson's Tea, to mark 130 years of the Belfast tea blender and to discuss what it takes to keep a family business growing into its fourth generation. They discuss the history of the business since 1896, how the customer base has shifted from hundreds of corner shops selling loose tea to a handful of major retailers, and the strengths a family business brings to long-term decision-making. Jonathan also reflects on moving to Thompson's from a buying role at a major retailer, and what drew him to the brand. The conversation covers the risk of complacency in a long-established family business, why Jamie believes every generation has to earn its right to the brand, and why a commitment to core values is their north star. Watch the full discussion for an inside look at brand loyalty, quality standards and growth plans at one of Northern Ireland's best-known family businesses. #ThompsonsTea #Punjana #FamilyBusiness #NIChamber #StudioSessions #BelfastBusiness #FMCG #Export #Retail #BrandLoyalty