Alumni Center Setup in ServiceNow (What Most Devs Get Wrong)

Video Chapters: 00:00 Introduction 00:11 Installing the Plugins 01:39 Alumni Center Application Scope 01:52 Alumni Center Configurations 05:50 Staged Alumni Record 07:56 Alumni User Record 08:26 Alumni Self Registration 10:46 Alumni Properties 11:12 Self Registration Example 12:22 Alumni Portal How do I configure the Alumni Center in ServiceNow? In this video, we break down the configuration of the Alumni Center in ServiceNow and walk step-by-step through setting up an alumni account that provides access to the Alumni Service Center portal. This Alumni Center is designed for former employees giving them secure access to company services after their employment ends. We cover how alumni records are generated, how the original user account is handled, and how access to the portal is configured. In this tutorial you will learn: • How the automated alumni creation process works • How the personal details task triggers the alumni staging record • How the final alumni user record is generated in the Alumni User table • How to configure self-registration settings • How to define valid personal email domains • How alumni securely access the Alumni Service Center portal This video is intended for ServiceNow developers and administrators who understand the platform but want a clear walkthrough of the Alumni Center configuration. If you are working with HRSD, Employee Center, or post-employment access scenarios, this video will help you understand how everything connects together. If this tutorial helps you, consider liking the video and subscribing for more ServiceNow configuration walkthroughs. ServiceNow Documentation Link: https://www.servicenow.com/docs/r/emp... Alumni Center Flows: Create alumni staging records Fetch Users with Upcoming End Date – HR Task Trigger Notifications during Self Registration Pre Activation email for ASC Invite Alumni Email - Username Invite Alumni Email - Temp Password