Fireside Chat: How a Power Systems Service Manager Uses AI to Cut Truck Rolls

#ServicePro #AITools #FieldService Discover the fireside chat with Chuck Del Cielo, Service Manager and one of Service Pro's earliest adopters, hosted by Service Pro's Professional Services and Product teams. Learn more about Service Pro: https://www.msidata.com/service-pro-a... About this fireside chat: AI is everywhere, but does it actually work in the field? Chuck was tasked with rolling out Service Pro across a large, nationwide power systems organization, and in this conversation, he shares what he learned about trust, accuracy, and real ROI on the job. Hear how a closed, controlled AI system, one grounded only in your own equipment manuals, work history, and service notes, avoids the hallucinations and bad advice that come from open, general-purpose tools. Chuck shares a real call where Service Pro correctly diagnosed a fuel pump issue that ChatGPT got wrong, and what that means for truck rolls, repeat visits, and customer trust. Interested in a free trial of Service Pro? Explore it here: https://www.msidata.com/service-pro-a... Connect with Service Pro: LinkedIn:   / service-pro-field-service   #ServicePro #AITools #FieldService #TechnicianTools #CustomerStory #PowerSystems