Scaling Through Adversity: Christian Lewis Carson on Towing, AI, and Business Growth

In this episode of the Big Hitters podcast, Andrew Hathaway speaks with Christian Lewys Carson, co-owner of Ace Towing Enterprise and Jewell Collision in Denver, Colorado. Christian shares his improbable journey from serving a three-year federal prison sentence to joining a family-owned towing and collision business, eventually executing a partner buyout. He breaks down how he scaled the collision and hail repair side using OEM brand certifications (including Tesla and Rivian), the extreme safety and operational hazards of managing 45 tow trucks, overcoming insurance industry pushback on repair rates, testing AI dispatch agents, and his personal 18-month Land Cruiser overlanding trip through Central America with his family. Support our Sponsors: 🤝 Thank you to Jake Frugé Jr of JFJ Holdings. JFJ Holdings helps companies scale and achieve founder-free growth to prepare them for successful exits. Website: https://jfjholdings.com/ and https://www.jakefrugejr.com/ Follow on Instagram:   / jakefrugejr   Connect on LinkedIn: https://www.linkedin.com/company/jfj-... 🤝 Thank you to Ben Jordan of Action Plumbing, Heating, Air & Electric. Action Plumbing, Heating, Air & Electric provides 24/7, dependable plumbing, HVAC, and electrical solutions to homes and businesses across Salt Lake City, Utah. Website: https://actionplumbing.net/ Follow on Instagram:   / benjordanofficial   Connect on LinkedIn:   / action-plumbing   — Chapters: 00:00 Christian’s path into collision repair 01:05 Sponsor message 01:58 Meeting Christian and the business overview 04:53 How towing and collision repair work together 11:24 Staffing, insurance, and industry pressures 16:42 Rebuilding the business through a difficult year 20:57 AI, dispatch, and technology in towing 25:22 Travel, grief, and a family reset 32:40 Fitness, health, and embracing contradictions 39:03 Poetry, purpose, and giving back Stream on Other Platforms: 🎙️ Spotify: https://open.spotify.com/show/38cEQ3Z... 🎧 Apple Podcasts: https://podcasts.apple.com/us/podcast... Connect with Andrew: Follow on Instagram:   / theandrewhathaway   Follow on Facebook:   / bighath33   Follow on TikTok:   / theandrewhathaway   Connect on LinkedIn:   / anhathaway   Hathaway Companies Website: https://hathaway-companies.com/ Virtual Assist Website: https://www.virtual-assist.co/ Freedom AI Website: https://freedom-ai.io/ Connect with Christian: Follow on Instagram:   / kingandmonk   Connect on LinkedIn:   / christian-lewys-carson-46053321   Jewell Collision and Hail Repair Website: https://jewellcollision.com/ Ace Towing Enterprises Website: https://www.acetowingdenver.com/ 1️⃣ SUBSCRIBE TO THE CHANNEL 2️⃣ SUBSCRIBE TO ALL STREAMING PLATFORMS 3️⃣ SHARE THIS ON SOCIAL OR WITH A FRIEND #BigHittersPodcast #AndrewHathaway #SuccessMindset #Entrepreneurship #Podcast