English Conversation Practice | How to Complain Politely (Hotel, Restaurant, Online Order)

How do you complain in English without sounding rude? Practice a real conversation with David & Alice — a hot hotel room, the wrong pasta and a broken online order — then learn 15 polite phrases for complaining in English. In this lesson with David & Alice you will: ✅ Listen to a real conversation at a hotel, a restaurant and on the phone ✅ Learn 15 polite phrases to explain a problem and ask for help ✅ Practice speaking out loud with our shadowing timer ✅ Test yourself with a 6-question quiz ✅ Answer real questions in full sentences ⏱️ CHAPTERS 0:00 Introduction 1:10 Part 1: The Conversation 4:24 Part 2: Useful Phrases 9:15 Part 3: Speaking Practice 11:52 Part 4: Quiz Time 14:09 Part 5: Your Turn 15:38 Review & goodbye 📚 PHRASES IN THIS LESSON ✅ I'm sorry to bother you, but... — a polite way to start a complaint ✅ There's a problem with my room. — something in my room is wrong ✅ The air conditioning isn't working. — the machine is broken ✅ Would it be possible to change rooms? — a very polite request ✅ I'd really appreciate that. — thank you, that would help me a lot ✅ I think there's been a mistake. — something is wrong, but I say it gently ✅ This isn't what I ordered. — I got the wrong food or item ✅ It's a bit cold. — it's not hot enough ✅ Could you take it back, please? — please return it to the kitchen ✅ I'm calling about my order. — the reason for my phone call ✅ It arrived damaged. — it was broken when it came ✅ Could I get a replacement? — could you send me a new one? ✅ How long will it take? — when will it be ready or arrive? ✅ These things happen. — it's okay, mistakes are normal ✅ Thank you for sorting this out. — thank you for fixing the problem 💬 Have you ever had a problem at a hotel or a restaurant? Tell us what happened in English in the comments — and write your quiz score! 🔔 Subscribe and turn on the bell so you never miss a new English lesson:    / @learnenglishwithdavidandalice   #LearnEnglish #EnglishConversation #TravelEnglish #EnglishSpeakingPractice