Overcoming Email Overload: Internal Communications Best Practices

Email remains the primary channel to reach employees, and for good reason: it’s easy to use, requires little training, and offers a searchable, reliable record of messaging. Still, email has its challenges. Communicators must grab employee attention inside of overflowing inboxes, battle short attention spans, and deliver critical messages that often go unread. The answer? Email intelligence. Backed by the analysis of over 2 billion internal emails sent to nearly 11 million employees worldwide, PoliteMail reveals data-driven best practices to cut through the noise and improve results. Join hosts Michael DesRochers and Steve Gregoire as they share insights from the 2026 PoliteMail Benchmark Analysis Report—and show how smarter email strategies lead to better engagement. This webinar will present actionable insights you can apply right away to improve your reach, readership, and engagement: • Discover best practices for internal email broadcasts based on our 2026 Internal Communications Benchmark Report Data • Learn what the top-rated communicators are doing differently and how you can apply their strategies to your own communications and content plans • Gain insights to improve messaging decisions, audience targeting and timing • Learn how to get employees to read, click and take action • Have an opportunity to ask our experts your most pressing internal communications questions Join us to learn how to make Outlook email work smarter, not harder.