Excellence Outlook Series EPISODE 1:

In this episode of the Brandon Hall Group™ Excellence at Work series, host Heidi Grecsek, Managing Director of Human Capital Management at Brandon Hall Group™, talks with Lisa Calicchio, Chief Human Resources Officer at WCG, about how organizations can bring employees, contractors, specialists and AI agents together into a single working system. The conversation previews Calicchio’s breakout session, Orchestrating Capabilities Across the Extended Enterprise, at the HCM Excellence Conference on Tuesday, January 26, at 3 p.m. Calicchio has spent her career moving between business operations and HR at companies that include Merck, Johnson & Johnson, Covance, Wyndham Worldwide and GAF. At WCG, a clinical research services and technology company, she works where heavy regulation, scientific specialists and new AI tools meet every day. Her leadership team had watched a demonstration of a new AI-enabled product the day before the recording, which gave her a fresh example to draw on.