A Balanced Scorecard System Approach in the Healthcare Sector

This webinar will provide the audience with valuable insights about the implementation of a Performance Management System, based on the Balanced Scorecard approach. Such implementation will be discussed in the context of the Healthcare Sector. The key focus of the webinar will be to reveal and analyze real-case scenarios of implementing a PMS within a hospital, starting from the selection of the Key Performance Indicators. Moreover, a second case study will cover how to utilize Lean Management techniques to ensure healthcare Quality Improvement in the Cardiology Department of a healthcare facility.