26 Minutes of Useful English Dialogues (A1-A2) | complain politely for refunds

After this episode, you'll be able to say what is wrong, ask someone to check, and ask for a refund or a replacement politely. This is 12 short English conversations at A1-A2, spoken slowly by two voices, with every sentence on screen, so it works for focused listening, for reading along, or in the background. This episode is for you if you understand more English than you can say and want to react in real everyday problems more naturally. It helps A1-A2 learners hear useful English used in normal situations like shops, cafés, hotels, and customer support, without turning practice into a grammar lesson. 🎧 In this episode, you'll practise: • “I asked for oat milk.” — clearly saying what was ordered and what is wrong • “Could you remake it?” — asking politely for a fresh drink • “I'd rather have a refund.” — choosing a refund instead of a replacement • “So can I return it?” — asking what action is possible with a damaged item • “Could you change it, please?” — polite language for the wrong meal • “Would you like to move?” — hearing how a complaint can lead to a solution in a hotel • “This is shorter than I asked.” — explaining a problem without sounding aggressive • “Could you check the table number?” — asking someone to review a bill calmly • “Could I swap them?” — making a simple polite request at a market stall The episode is built around polite complaints: wrong orders, damaged items, bad bills, missing parts, and other small everyday problems. You hear how people explain the issue, stay calm, and ask for the result they need without sounding rude. Keep listening for the hotel conversation, where a guest complains about noise and gets a quieter room and late checkout. 📝 How to learn more from this episode: • First, listen once without stopping and notice how often people stay polite even when they are unhappy. • On your second listen, pause after lines like “I think this is wrong” or “I'd rather have a refund” and say them aloud with the same calm rhythm. • Choose three sentences from this episode that fit your life — for example in a café, shop, or restaurant — and use them today in your own examples. • Come back tomorrow and listen again, because complaint phrases become much easier when your mouth has said them more than once. Listen English Today is here to help as many people as possible actually speak English in real life, not just understand it. 💬 Your turn: Finish this sentence in English: “I'd rather have a refund because…” Subscribe to Listen English Today for new everyday conversations to listen to and practise with regularly. #LearnEnglish #EnglishListening #PoliteComplaints