EP 01 — What is Agentforce?

What exactly is Agentforce, and how is it different from chatbots, copilots, and traditional AI? In Episode 1, we break down Salesforce Agentforce and explore the shift from reactive AI to autonomous AI. In this episode, you’ll learn: ✅ What an AI Agent actually is ✅ Reactive AI vs. Autonomous AI ✅ Chatbot vs. Copilot vs. Agent ✅ Why Agentforce matters ✅ Agentforce & the Einstein 1 Platform ✅ The Einstein Trust Layer ✅ Real-world enterprise use cases