Unlocking 360° Customer Insights: Integrating #databricks with #salesforce #datacloud
FocalCXM
0:00 / 0:00
Unlocking 360° Customer Insights: Integrating #databricks with #salesforce #datacloud
592 просмотра · 1 год назад
FocalCXM
133 подписчика
592 просмотра · 1 год назад
Discover how to empower your sales and service teams with real-time, unified customer data — without writing a single line of code.
In this session, we demonstrate how we connected Databricks with Salesforce Data Cloud to unlock complete customer insights directly within the Salesforce environment.
What You’ll Learn:
Connect Databricks to Salesforce Data Cloud using secure, scalable connectors
Stream real-time order data into Salesforce’s data model
Enhance the Account Record Page with a custom Lightning Web Component (LWC)
Why Watch:
Give teams instant access to complete customer profiles and order history
Enable faster, smarter decisions without switching between tools
Streamline workflows and improve customer engagement
Whether you're in Sales, Service, or IT, this session will help you bring data and decisions closer together.
Stay tuned for an interactive Q&A at the end of the session.
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