How To Stop Missing Patient Calls With AI | The Making Of

How do you open a practice that never misses a call? Dr. Nate Jeal and Dr. Bao-Tran Nguyen, who have opened seven dental practices, share how they use AI so their team can focus on dentistry and patient care. This episode is sponsored by CallSally. We're proud to announce our partnership with them, and because of that partnership, we can offer our community their lowest rate. Try it at start.callsally.ai/tmo and use code TMO when you're ready to go live. Ashley talks with Nate and BT about designing The Smile Formula in Vancouver after six previous practices, why they make team decisions faster now, and how Sally, the AI agent they built from a need they found in their own practices, handles calls, texts new leads, and verifies insurance. In this episode we cover: ✅ How they found and expanded their Vancouver space ✅ The front desk and waiting room non-negotiables behind The Smile Formula ✅ Why six original hires turned over and what experience taught them about fit ✅ How to choose AI tools your team will actually use ✅ The missed call math every practice owner should run ✅ How Sally responds to Meta, website, and CRM leads instantly by text ✅ How to build and test your own AI agent in about ten minutes with the Agent Builder Watch the full episode and subscribe for new episodes of The Making Of every week. 🤖 Try Sally: start.callsally.ai/tmo (use code TMO) 🎧 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast... 🎧 Listen on Spotify: https://open.spotify.com/show/6SFhw1I... 👥 Join the community:   / themakingof   📩 Subscribe to the newsletter: https://ashleys-newsletter-461582.bee... 💼 Connect on LinkedIn:   / themakingof   📱 Follow us on Instagram:   / themaking.of   Connect with our guests: Dr. Bao-Tran Nguyen: @dr.baotran Dr. Nate Jeal: @drnatejeal CallSally: @callsally.ai #TheMakingOf #DentalAI #DentalStartup #DentalPractice #PracticeManagement #DentalPodcast #MissedCalls #DentalEntrepreneur #PracticeOwner #AIinDentistry