Episode 12: AI Agents for Business: Inside Vinomofo’s AI Strategy with Balki Raman

How do you use AI agents across your business while keeping costs, security and human oversight under control? In this episode of Agents of Change, Dmitry Loukine speaks with Balki, CTO of Vinomofo, about putting AI agents to work across ecommerce operations, customer service, sales, buying and software development. For CEOs, COOs, CTOs and ecommerce leaders, this conversation explores practical AI adoption, business automation and the lessons learned along the way. You’ll learn: • How Vinomofo uses AI agents across business functions • How its customer service AI automatically closed 65% of conversations on day one • How teams access business data through natural-language questions • Why human review remains essential for AI-generated code • How moving stable workflows out of AI agents helped reduce AI costs • Why security and governance need to come before integrations Subscribe to Agents of Change for conversations with leaders putting AI into practice. #AIAgents #BusinessAutomation #Ecommerce