When Clients Won't Respond | Jeremy Hair, LOV Bookkeeping

Want an operations manager running this in your business? Visit edgeoperationsmanagers.com https://edgeoperationsmanagers.com Jeremy Hair went from CFO in industry to running LOV Bookkeeping, a fully remote three-person team serving about fifty accounts across Houston, Austin and Dallas. He tells Clément how a typical engagement runs in QuickBooks Online, why he pays his team per client like subcontractors, and why his biggest constraint isn't capacity but getting busy owners to respond. They also cover his client follow-up process, tracking hours per client, scoping new clients and how AI saves him 16 to 20 hours a month. Chapters 00:00 Intro: Jeremy Hair and LOV Bookkeeping 06:00 A typical engagement: QuickBooks, categorization and reconciliation 08:24 Running the team like subcontractors 15:53 The core constraint: getting clients to respond 19:05 The client follow-up process 28:16 The weekly meeting: hours per client 36:47 How LOV Bookkeeping uses AI 43:17 One lesson: show up on time and do what you said LOV Bookkeeping Services: https://lovservices.com Business Operations is hosted by Cole Kline of Edge Operations Managers. We give home service owners a full-time operations manager and the system to run their operations.