What It’s Really Like Being a Fractional COO or Chief of Staff

Scott Adams shares how he went from working in pro sports and leading teams at Exos and Mayo Clinic to offering fractional COO and Chief of Staff services. He explains the difference between COO and Chief of Staff roles, how he helps companies realign strategy and improve efficiency, and why real listening is key to building trust. Scott also talks through how he approaches discovery calls, setting bold goals with clients, and why leaders should focus on small improvements that add up over time. Links Mentioned: • Scott Adams' Website: https://www.jetstreamway.com/ • Connect with Scott Adam on LinkedIn:   / adams-scott   Free Resources: • Strategic Planning Checklist: http://tiny.cc/oyznxz • Chief of Staff Skills Assessment Checklist: https://tinyurl.com/47u9r9v5 • A Day in the Life of a Chief of Staff: http://tiny.cc/400oxz • Chief of Staff Toolkit: https://tinyurl.com/5zy7245t Get in Touch With Emily: • Connect on LinkedIn:   / emilysander   • Follow on YouTube:    / @nextlevelemily   • Learn more about coaching: http://www.nextlevel.coach  • Sign up for the newsletter: https://emilysander.podia.com/newslet... • Clarity Call with Emily: https://www.nextlevel.coach/clarity-call Who Am I? If we haven’t met before - Hi👋 I’m Emily, Chief of Staff turned Executive Leadership Coach. After a thrilling ride up the corporate ladder, I’m focusing on what I love - working with people to realize their professional and personal goals. Through my videos here on this channel, books, podcast guest spots, and newsletter, I share new ideas and practical and tactical tools to help you be more productive and build the career and life you want. Time Stamps: 00:42 Scott Adams' Unique Career Path 01:36 Launching Wellness Services and Scaling 02:51 Founding Adams Consulting Firm 03:48 Understanding Client Needs and Fit 05:27 Scaling Companies and Growth Challenges 10:01 COO vs. Chief of Staff Roles 17:54 Balancing Multiple Engagements 19:10 Value of Knowledge Over Time 22:37 Building Relationships Across Multiple Companies 24:06 Listening and Engaging with Teams 26:19 Transitioning from Listening to Action 29:12 Empowering Teams and Encouraging Self-Sufficiency 31:39 The Role and Impact of a Fractional Chief of Staff 37:26 Setting Ambitious Goals and Measuring Progress 40:24 The Importance of Incremental Improvement 41:57 Final Thoughts and Key Takeaways