How Kernow Health modernised NHS primary care communications | Think Healthcare

Kernow Health CIC is one of Cornwall's largest primary care providers, serving patients across a wide and predominantly rural area. In this video, John Ball, Head of Digital at Kernow Health, explains why the organisation chose Ascend, Think Healthcare's cloud telephony platform, and what the move has meant in practice. John covers: The telephony challenges facing a dispersed, rural NHS provider Why Kernow Health selected Ascend over other options How Ascend supports federated working across multiple sites Keeping GPs connected in the field via satellite connectivity The impact on staff and patient experience Ascend is a cloud telephony platform built for NHS primary care. It combines intelligent call handling, AI call summaries, real-time analytics, and tools to help practices manage demand without adding headcount. Learn more about Ascend: www.think-healthcare.co.uk Talk to our team: Hello@think-healthcare.com