Why You're Losing Clients Every Month (The 24-Hour Fix)
Steven Goes Solo
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Why You're Losing Clients Every Month (The 24-Hour Fix)
9 просмотров · 9 дней назад
Steven Goes Solo
7 подписчиков
9 просмотров · 9 дней назад
How to keep clients: you're losing clients every month, and it's not your price. After 23 years in sales, from entry level to head of sales to running my own company, these are the four mistakes I see in almost every business, and the one rule that fixes the biggest one in 24 hours.
Free: the exact scripts I use to get clients, word for word: https://steven-67.kit.com/271176764b
Every business loses clients they already paid to win. Most owners put all their time and money into getting new clients through the door, and forget the ones they already have.
In this video: the welcome, the check-ins in month 3, 6 and 9, staying in their inbox, and the 24-Hour Fix that keeps clients from walking.
Chapters
0:00 Every business loses clients
0:19 Why clients leave
1:01 Mistake 1: No real welcome
1:34 Mistake 2: Silence after the sale
2:10 Mistake 3: Out of sight, out of mind
2:31 Mistake 4: The slow callback
3:06 Business is in the details
Which mistake do you see the most? Tell me in the comments.
New here? I'm Steven. 35, 23 years in sales, and I'm trying to replace my income with YouTube in 12 months. In public, with real numbers, mistakes included. Subscribe to follow along.
#sales #clientretention #smallbusiness